Data protection policy

The purpose of the privacy policy is to inform how the personal data of data subjects are collected and processed, to explain how long they are stored, to whom they are granted, what rights data subjects have and where to apply for their implementation or other issues related to the processing of personal data.
Personal data is processed in accordance with the General Data Protection Regulation (EU) 2016/679 of the European Union (hereinafter - the Regulation), the Law on the Legal Protection of Personal Data of the Republic of Lithuania and other legal acts regulating the protection of personal data.
UAB FORMA A follows the following basic data processing principles:
- personal data are processed only lawfully, fairly and transparently
- personal data are collected only for clearly defined and legitimate purposes
- personal data are processed in an adequate, appropriate and limited to what is necessary for the purposes for which they are processed
- personal data are processed accurately and are constantly updated
- personal data are stored securely and for no longer than is required by the purposes for which the data are processed or by law
- personal data are processed by appropriate technical or organizational means to ensure adequate security of personal data


1.1. Data controller - UAB FORMA A (hereinafter - the Company), legal entity code 302538374, registered office address Audros str. 3, Kaunas.
1.2. Data subject - any natural person whose data is processed by the Company. The data controller collects only those data of the data subject that are necessary for the performance of the Company's activities and (or) when visiting, using, browsing the Company's websites, etc. (the "Site"). The company ensures that the personal data collected and processed will be secure and will only be used for the specific purpose.
1.3. "Personal data" shall mean any information relating directly or indirectly to a data subject whose identity is known or can be established directly or indirectly by reference to the data concerned. Processing of personal data means any operation performed on personal data (including the collection, recording, storage, editing, modification, granting of access, submission of requests, transmission, archiving, etc.).
1.4. Consent means any voluntary and deliberate consent by which the data subject consents to the processing of his or her personal data for a specified purpose.


2.1. Personal data are provided by the data subject himself. The data subject applies to the Company, uses the services provided by the Company, purchases goods and (or) services, participates in the loyalty program, lotteries or competitions, leaves comments, asks questions, subscribes to newsletters, requests information from the Company, etc.
2.2. Personal data is obtained by the data subject visiting the Company's website. The data subject fills in the forms in it or for some reason leaves his / her contact details and so on.
2.3. Personal data is obtained from other sources. Data are obtained from other institutions or companies, publicly available registers, etc.


3.1. By providing personal data to the Company, the data subject agrees that the Company will use the collected data to fulfill its obligations to the data subject in providing the services that the data subject expects.
3.2. The Company processes personal data for the following purposes:

3.2.1. Concluding and executing contracts with the data subject for services provided and received by the company; maintaining contacts by ensuring that they can be contacted; Tax accounting and control of contributions. The following data shall be processed for this purpose:
• Name (s), surname (s);
• Contact details (telephone number, e-mail address);
• Workplace and position (if the information is provided as a representative of a legal entity);
• Residence address (for VAT invoice);
• Bank account details (if the Company is provided by a natural person).

3.2.2. Administration of inquiries, comments and complaints. The following data shall be processed for this purpose:
• Name (s);
• Contact details (telephone number, e-mail address);
• Street, house number;
• The text of the question, comment, or complaint.

3.2.23 Direct marketing, loyalty card administration. The following data shall be processed for this purpose:
• Name (s), surname (s);
• Date of birth (age);
• Gender;
• City;
• Contact details (telephone number, e-mail address);

3.2.6. E - commerce. The following data shall be processed for this purpose:
To identify the customer / buyer:
• Name (s), surname (s);
• Age (determine if the person is an adult);
• Gender.
To contact the customer / buyer:
• Contact details (phone number, email address).
Order delivery:
• Delivery address.
Identify the country of the customer / buyer for VAT purposes:
• IP address.
To complete the purchase:
• Payment details of the product / service (bank account number, method of payment, etc.);
• Purchase history (purchased goods and / or services, price, quantity);
• Date of order;
• Purchase receipt no.


3.2.7. For other purposes for which the Company has the right to process the personal data of the data subject, when the data subject has given his or her consent, when the data is required to be processed in the legitimate interest of the Company or when the Company is obliged to process the data.


4.1. The company undertakes to respect the obligation of confidentiality vis-à-vis data subjects. Personal data may be disclosed to third parties only if this is necessary for the conclusion and performance of the contract for the benefit of the data subject or for other legitimate reasons.
4.2. The Company may provide personal data to its data processors who provide services to the Company and process personal data on behalf of the Company. Data processors have the right to process personal data only in accordance with the Company's instructions and only to the extent necessary to properly perform the obligations set out in the contract. The company shall use only those processors who sufficiently ensure that the appropriate technical and organizational measures are implemented in such a way that the processing complies with the requirements of the Regulation and that the rights of the data subject are protected.
4.3. The company may also provide personal data in response to requests from a court or public authority to the extent necessary to properly comply with applicable law and the instructions of public authorities.
4.4. The company guarantees that personal data will not be sold or rented to third parties.


5.1. Individuals under the age of 16 may not provide any personal information through the Company’s website. If a person is under the age of 16, in order to use the Company's services, the written consent of one of the representatives (father, mother, guardian (s)) regarding the processing of personal data must be submitted before providing personal information.


6.1. Personal data collected by the Company is stored in printed documents and / or Company information systems. Personal data shall be processed for no longer than is necessary for the purposes of the processing or for no longer than required by the data subjects and / or provided for by law.
6.2. Although the data subject may terminate the agreement and waive the Company's services, the Company must continue to retain the data subject's data due to possible future claims or legal claims until the data retention periods expire.


7.1. Right of access to data processing.
7.2. Right of access to processed data.
7.3. Right to have data rectified.
7.4. Right to request erasure of data ("Right to be forgotten"). This right shall not apply if the personal data requested to be deleted are also processed on another legal basis, such as processing necessary for the performance of the contract or the fulfillment of an obligation under the applicable law.
7.5. Right to restrict data processing.
7.6. Right to object to data processing.
7.7. Right to data portability. The right to data portability must not adversely affect the rights and freedoms of others. The data subject shall not have the right to data portability in respect of personal data which are processed in non-automated files, such as paper files.
7.8. The right to opt out of a decision based solely on automated data processing, including profiling.
7.9. The right to submit a complaint regarding the processing of personal data to the State Data Protection Inspectorate.

8. The company must enable the data subject to exercise the above-mentioned rights of the data subject, except in cases established by law, when it is necessary to ensure state security or defense, public order, prevention, investigation, detection or prosecution of criminal activities, important economic or financial interests of the state. or the prevention, investigation and detection of breaches of professional ethics, the protection of the rights and freedoms of the data subject or of others.


9.1. The data subject may apply to the Company for the exercise of his / her rights:
9.1.1. by submitting a written request in person, by post, by representative or by electronic means - by e-mail. by mail: The request must be legible and signed by the data subject using a free request form.
9.1.2. in writing to Audros str. 3, Kaunas.
9.2. In order to protect the data from unauthorized disclosure, the Company must verify the identity of the data subject upon receipt of a request from the data subject to provide data or exercise other rights.
9.3. The company's response to the data subject shall be provided no later than one month from the date of receipt of the data subject's request, taking into account the specific circumstances of the processing of personal data. This period may be extended by a further two months, if necessary, depending on the complexity and number of applications.


10.1. The data subject must:
10.1.1. inform the Company about changes in the information and data provided. It is important for the company to have correct and valid data subject information;
10.1.2. provide the necessary information to enable the Company to identify the data subject at the request of the data subject and to ensure that it is in real communication or cooperation with the particular data subject (provide an identity document or by electronic means that allow proper identification of the data subject). This is necessary for the protection of the data subject and other persons so that the information disclosed about the data subject is provided only to the data subject, without prejudice to the rights of other persons.


11.1. By providing personal data to the Company, the data subject agrees to this Privacy Policy, understands its provisions and agrees to abide by it.
11.2. The Company reserves the right to unilaterally change this Privacy Policy at any time during the development and improvement of the Company's operations. The Company reserves the right to unilaterally, partially or completely change the Privacy Policy by notifying the Website.
11.3. Additions or changes to the Privacy Policy take effect from the date of their publication, i. i.e. from the day they are posted on the website.